If you are not 100% satisfied with your purchase, please let me know and I will work with you. Your happiness is my top priority!
----
You have 30 days to return an item from the date you received it. Your item must be in the same condition that you received it.
Please contact me to receive a return authorization before returning an item.
Non-returnable items - Gift cards
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.
Exchanges (if applicable)
If you would like to exchange for another item, please contact me.
Refunds (if applicable)
Once your return is received and inspected, I will send you an email to notify you that I've received your returned item. I'll also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within three business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, you will receive a gift card online.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, I'll send a refund to the gift giver and they will be notified of the return.
Shipping Returns
To return your item(s), you must send it to me at the address I provide you with. You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the shipping costs will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. I don’t guarantee that I will receive your returned item.
----
